Treasure Junk- Off the beaten path cruise in Bai Tu Long Bay

       

WEATHER ISSUES THAT CAN AFFECT YOUR CRUISE.

WEATHER ISSUES THAT CAN AFFECT YOUR CRUISE.

WEATHER ISSUES THAT CAN AFFECT YOUR CRUISE.

The cruises on Halong bay can be sometimes interrupted due to unfavorable weather. So please take some minutes to read the explanation below carefully and understand our reaction with weather affects.

 

Weather conditions in North Vietnam can be pretty adverse sometimes and hit sparsely through the year in different forms. To make it short, cruising in Halong could be suddenly forbidden by the Halong Bay Management board due to dangerous weather conditions. Those troublemaker conditions can be:

 

yes Storms or tropical depression through summer and fall mainly.

yes Thick fog during winter time.

yes Too abundant monsoon rains between June and the end of August. 


 

The Halong Bay Management final their decision of cruise cancelation either at 8:00, 11:00 and 15:00 daily and the way we deal with it highly depends on the time we get the information from the authorities in charge. 


 

But basically there are following possibilities:

 

1. Cruise cancelation notice on the departure day:

 

  • yes Cancellation notice by 8.00: you’ll get a full refund for the trip. We can help you to reschedule your trip and book replacement services or so.

 

  • yes Cancellation notice at 11.00: we arrange a lunch on boat (or local restaurant) and then drive you back to Hanoi with our shuttle bus. Arrival time is expected to be around 18:00. For this option, we charge USD 65 per person for used services and refund the rest.

 

  • yes Cancellation notice at 15.00 (you embarked the cruise already): we revert into a day-trip cruise. You will have lunch on the boat, cruise the bay for about 4 to 5 hours [kayaking might be impossible] and then return to Hanoi by shuttle bus. Arrival time is expected to be at 22:00 at your hotel. For this option we charge USD 90 per person in refund the rest.
     

2. Cruise cancellation notice on the second day

 

  • yes Cancellation notice at 8.00: we’ll back to the boat pier at around 9:00 and arrange a shuttle bus back to Hanoi. You’re supposed to arrive around noon time. Lunch service on this day is not included. For this option we charge as 75% o Treasure 1-night package tour and refund the rest.

 

  • yes Cancellation notice either at 11.00 or 15.00: we continue the cruise itinerary and back to the boat pier at 17:00, you’ll then return to Hanoi by shuttle bus. Dinner is not included. Arrival time is expected to be around 22:00. For this option we charge as 1-night package plus USD 50 per person.
     

3. Cruise cancellation notice on the third day 

 

  • yes Cancellation notice at 8.00: we’ll back to the boat pier at around 9:00 and arrange a shuttle bus back to Hanoi. You’re supposed to arrive around noon time. Lunch service on this day is not included. For this option, we’ll refund USD 45 per person. 

 

For kids aged from 6 to 11 years old and paying 50%, we will apply the same policy and charge 50% of the amounts mentioned above.

 

In case anything seems not clear to you, please feel free to ask further explanations to our travel consultants. And in case of cancellation we please you to keep those three very important things in mind:

 

We are absolutely not responsible for any cancellation decision.

yes We try our best to minimize the inconvenience caused by the cancellation (we don’t hide the decision from you and take you to Halong and then back for fun to charge you some transportation fees, it is a promise). 


yes We offer a totally fair refund policy. There shall not be any further financial compensation. In case you have a travel insurance, we are happy to write a cancellation report for you. 


 

Thank you very much for your understanding.